Frequently Asked Questions

Welcome to the Frequently Asked Questions (FAQ page). We have tried to answer the most common questions that people have about our service. If you find that your question isn’t answered here, please send an E-mail to info@disk2disc.com or call us at 01425-656680.

I’m interested. What’s the next step?

What about copyright?

How can the CD sound better than the original record?

Are there discs that you can’t restore?

We get the feeling that you like working on the early LPs?

My LP is very precious and I don’t want you to clean it before you transcribe it.

I’d like mp3 files instead of an audio CD. Is that possible?

I’ve seen some software advertised for £30 to do this whole LP-to-CD thing, and you charge that for just one LP.

Ich wohne in Suddeutschland. Kann ich Ihnen meine LP schicken?

Do you restore open reel tape, compact cassettes...?

How should I pack my disc/tape and send it to you?

Should I clean the disc before I send it to you?

The samples here are mostly classical music. Do you do pop and jazz?

How long will it take before I get my job back?

You made a CD for me but it has been damaged and is now unplayable. Help?

Can we see a photo of your equipment?